Terms of service

Battlestation UK — Gear for when things go south.
Last updated: 14 November 2026

These terms apply when you use this website or buy from Battlestation UK. Please read them, together with our refund policy, shipping policy and privacy policy, before you place an order.

Battlestation UK is a small UK shop selling unbranded desk accessories and practical, non-food, non-medical emergency and outdoor kit. Nothing in these terms affects your legal rights as a consumer.

Who we are

This shop is run by Aaron Maclean, a sole trader, trading as Battlestation UK.

38 Kells Place
Glasgow
G15 8HH
United Kingdom

Email: macleanaaron34@gmail.com

You can also use the contact form on this website.

These terms are governed by the law of Scotland. If you live in England, Wales or Northern Ireland, you also have the protection of the mandatory consumer laws of the place you live, and you may bring a claim in the courts of that place. If you live in Scotland, claims may be brought in the Scottish courts.

Using this website

You may use this website to browse the shop and place orders. Please use it lawfully and fairly. You must not try to interfere with the site, misuse it, or use it to send harmful or unsolicited content.

The content on this website — including text, images, logos and listings — belongs to us or to the people who have licensed it to us. You may not copy it for commercial use without our permission.

Product photos and descriptions are there to help you choose. Colours and finishes can look slightly different on different screens, and we describe items honestly based on the information we have. If you are unsure whether an item is right for you, check the listing or get in touch and ask.

We may update the website, products, prices or these terms from time to time. The terms and price that apply to an order are those in place when you place it.

What we sell

We sell unbranded desk upgrades and practical Emergency & Outdoor kit. The Emergency & Outdoor range is non-food and non-medical only. We do not sell food, drinks, water treatments, first aid kits, medicines or medical devices, and we do not make medical claims for anything in the shop.

Listings are for UK customers. We currently ship within the United Kingdom only.

By placing an order you confirm that you are legally able to enter into a contract, and that the delivery details you give us are accurate.

Orders, prices and payment

When you place an order, you are offering to buy the items at the price shown. A contract is made when we accept your order, usually by sending an order confirmation, and in any event when we dispatch the goods.

Prices are shown in pounds sterling (£) on the product page at the time you place your order. UK delivery is free on orders of £30 or more, and £1.99 on orders under £30. Any delivery charge is shown at checkout before you pay — see our shipping policy.

Payment is taken at checkout through the payment providers offered on the site. You must be authorised to use the payment method you choose.

If we cannot accept your order — for example if an item is out of stock, there is a problem with payment, or we cannot deliver to the address you have given — we will contact you and will not charge you, or we will refund any amount already taken.

We may refuse or cancel an order if we reasonably believe it is placed in error, is not for personal consumer use in a way we can fulfil, or looks fraudulent. If we have already taken payment, we will refund it.

Delivery

Orders are dispatched from the UK and are typically delivered in 2–4 working days, with tracked UK delivery (free on orders of £30 or more). We currently ship to United Kingdom addresses only.

More detail, including remote areas and what to do if a parcel is delayed or damaged, is in our shipping policy.

Cancellation, returns and faulty goods

Your right to change your mind, how to return an item, and what happens if something is faulty or not as described, are set out in our refund policy.

In short: you have 14 days from the day after your order arrives to let us know you want to cancel, under the Consumer Contracts Regulations 2013, and 14 days from then to send the item back. Once we have the return, or proof that you have sent it, we will refund you within 14 days. Unless the item is faulty or not as described, you will need to cover the cost of sending it back.

If an item is faulty, damaged or not as described, your rights under the Consumer Rights Act 2015 apply. Get in touch first — we'll arrange a return or a refund and you shouldn't be left out of pocket for that.

Our responsibility

Nothing in these terms excludes or limits your legal rights as a consumer, or our liability for death or personal injury caused by our negligence, for fraud or fraudulent misstatement, or for anything else that cannot be limited under the law of Scotland or other applicable UK consumer law.

If we fail to comply with these terms, we are responsible for loss or damage you suffer that is a foreseeable result of our breaking the contract or of our failing to use reasonable care and skill. We are not responsible for loss or damage that is not foreseeable. Loss or damage is foreseeable if it is obvious that it will happen, or if you and we knew it might happen when the contract was made.

We sell goods for domestic and private use. If you use them for any commercial, business or re-sale purpose, we are not liable for business losses such as lost profit, loss of business, or business interruption.

We are not responsible for delays or failure to meet our obligations if they are caused by an event outside our reasonable control. If that happens we will be in touch as soon as we reasonably can, and we will take reasonable steps to keep the delay to a minimum. If the delay is serious, you may contact us to end the contract and receive a refund for items you have paid for but not received. This does not affect your legal rights.

Contact

If you have a question about an order, a product, or these terms, email us or use the contact form on this website. Please include your order number if you have one. We read every message and will get back to you as soon as we can, usually on working days.

Aaron Maclean
trading as Battlestation UK
38 Kells Place
Glasgow
G15 8HH
United Kingdom

Email: macleanaaron34@gmail.com